On June 1, Wang Qianjin, Assistant General Manager, Secretary of the Board of Directors and Chief Human Resources and Administrative Officer of Tongfang Global Life, said in an exclusive interview with a reporter from "Daily Economic News" that nearly 400 employees of Tongfang Global Life's Shanghai workplace who can travel normally will On June 2, the company officially resumed work and production.
Every reporter Tu Yinghao Shanghai report Every editor Liao Dan
The Shanghai insurance industry is in the process of resuming work and production in an orderly manner.On June 1, Wang Qianjin, Assistant General Manager, Secretary of the Board of Directors and Chief Human Resources and Administrative Officer of Tongfang Global Life, said in an exclusive interview with a reporter from "Daily Economic News" that nearly 400 employees of Tongfang Global Life's Shanghai workplace who can travel normally will On June 2, the company officially resumed work and production.
Image source: Photo courtesy of the interviewee
Wang Jinjin said that in the past two days, the company has conducted a survey of the situation of the Shanghai employee community, and immediately learned about the employees' traffic conditions and whether there is any difficulty in resuming work, and simultaneously launched the resumption plan.The company issued a notice that employees who can travel normally can return to the workplace on June 2, and arrange AB corners, staggered commute to get off work, and set up special prevention areas and emergency isolation points in the workplace to remind employees to hold 72-hour valid nucleic acid Negative reports and green health codes can only return to the workplace.The company has arranged disinfection, cleaning and ventilation in the workplace to keep the workplace clean and tidy.
"Tomorrow, the company welcomes the safe return of employees, and prepared condolence letters and small gifts for each employee who returns to the workplace, celebrating everyone's reunion in another form. At the same time, the company's business outlet on Hailun Road has officially resumed." He said.
Wang Jinjin said that in order to cherish the hard-won results of epidemic prevention and control, the company did not relax at all, adhered to the government's epidemic prevention measures, regularly sterilized the workplace, did a good job in the daily health of employees, fulfilled office property requirements, and purchased antigen detection reagents. , employees are tested daily for antigens, and some workplaces commute to and from get off work at different times.Employees need to wear masks after entering the workplace, do not eat in groups, eat off-peak hours, and prefer contactless delivery for takeaways.
The epidemic has accelerated the online process of the insurance industry.Wang Jinjin said that in terms of customer service, Tongfang Global Life provides warm and convenient services for the elderly who do not use electronic equipment at all and have basic electronic equipment operation skills by upgrading and strengthening online and offline services.According to reports, the counters of various institutions provide "sit and enjoy services" for the elderly, that is, set up "respectful seats for the elderly", and the counter service personnel provide services directly. The service content is not limited to filling in materials, using electronic equipment, etc.; configuration exclusive Online service operation guidelines, reading glasses, medical kits, anti-epidemic supplies and other aging facilities are available for emergencies.Through the use of intelligent technology online, it simplifies the difficulty of APP operation, supports WeChat one-click login, provides comprehensive and convenient online service functions for elderly customers, and avoids travel difficulties for the elderly.
Entering the stage of normalized epidemic prevention and control, Wang Jinjin said that the digitalization process of Tongfang Global Life will enter a new field of dataization, scenarioization and intelligence.
