This year, the Wugang Municipal Taxation Bureau has fully implemented the new combined tax and fee support policy. Strictly investigate internal mistakes, welcome external supervisors, and continue to publicize" five measures simultaneously, be a good "propagandist, waiter, and supervisor", continue to release the superposition effect of policies, let "real money" go directly to market players, and increase confidence for enterprises. Add motivation.
non-stop publicity
In order to let the spring breeze of tax rebates blow into thousands of households, the bureau raced against time to use a variety of media and channels to carry out large-scale, wide-ranging, and in-depth training and counseling, and effectively launched "drip irrigation" and "nanny" counseling. Get through the "middle stalks" that taxpayers know about the Kuaishou New Deal, and lay a solid foundation for implementing the policy quickly, accurately and well.Set up a leading group for the implementation of tax rebates and tax reduction policies and a special class for VAT refunds, timely release the list of refunds and the daily completion base, combine responsibility implementation and task assignment, and establish real-time tracking and daily Situation feedback mechanism to achieve "one pole to the end".
The overall establishment of 12 policy advocacy party members vanguard, led by members of the bureau's party committee team to quickly carry out the "tax-enterprise joint construction of the party flag is red, convenient for the people to manage the spring breeze" tax policy publicity activities, in-depth 27 large and medium-sized enterprises, 682 small-scale taxpayers in the jurisdiction People's enterprises and 749 small and low-profit enterprises have carried out "one-to-one" explanations and "hands-on" counseling operations, and pushed the newly introduced preferential tax policies in recent years to more accurate publicity and pushes to various enterprises."If there is any problem, or if there is any new policy, we can always find out soon." said Ou Zilin, the head of a company in Wugang City.
Service never ends
"Do you think the tax refund application process is convenient? What else needs to be improved?" Since April, the bureau has made good use of activities such as "party building + tax payment services", "going through the process" by the top leader, and the Spring Breeze Action for Facilitating Taxation by the People People, optimize tax services, solve the "obstruction" problem in the process of tax processing, further improve the tax processing experience, and improve the satisfaction of taxpayers.In addition to working hard on software, the bureau also focused on "hardware", combined with the characteristics of the business needs of taxpayers and payers, reasonably divided the area on the basis of the original hall, and integrated and upgraded the independent self-service tax terminal tax area. It has become an important supplement to the "Self-service taxation area of the Electronic Taxation Bureau", and vigorously enhances the taxpayer's taxation experience.
In order to improve the efficiency of fast tax refunds, the bureau has established a "Intelligent Tax Team".They either help enterprises and tax bureaus to push tax preferential policies “point-to-point” accurately by means of tax-enterprise communication via WeChat group, telephone and text messages, or provide online counseling for enterprises by means of “cloud classroom” and video connection; Tax refund households of medium-sized enterprises carry out "package" services, including policy push, remote question and answer, and personalized services into the menu. At the same time, they collect and feedback the needs and difficulties of enterprises, and formulate "one policy for each household" personalized service plan.The members of the "Intelligent Tax Team" care about taxpayers. They know that the development of enterprises is not easy under the epidemic, so they will compare their hearts and promote the development of enterprises with better services."Before our company was greatly affected by the epidemic, the company's output and income were greatly reduced, and the development of the company was facing difficulties. Comrade Ren Jun from the Wugang Taxation Bureau contacted us several times to explain the latest value-added tax rebate policy in detail. In With his help, we received a large amount of tax rebate to solve our immediate needs, and I really thank him!" said Miss Li, the financial director of Hunan Xiangxiangzui Food Co., Ltd.After submitting the declaration materials, they received more than 3.61 million yuan in tax rebates, which greatly boosted the confidence of the company's development.
Oversight to ensure fairness
"Fast tax refund" is a feature of Wugang's taxation, then "fairness" is the second feature.In accordance with the work requirements of the State Administration of Taxation of "fine service, direct access to fast enjoyment, scientific and technological prevention, fierce fight against fraud and withdrawal, fast, accurate and stable", under the leadership of the bureau's party committee, all the shares of the bureau are coordinated and coordinated to resonate at the same frequency to form a joint force and continue to Improve and improve the multi-party linkage ability, maximize the streamlining of the approval process and procedures, timely feedback and correct problems in the process, strictly control the policy enjoyment conditions, and strengthen risk aversion.Guo Zan, Secretary of the Party Committee and Director of the Wugang Municipal Taxation Bureau, pointed out that the tax refund is an emergency money for enterprises, and our taxation bureau has the responsibility to protect her and must not lose it.
In order to avoid the risks of clean government in the tax refund process and ensure the fairness and justice of the tax refund results, the bureau has built a solid line of defense against clean government by means of "combining internal and external".Further deepen the reform of tax collection and management, effectively refine tax collection and management measures, strengthen tax risk early warning, plug loopholes in tax collection and management, and strive to build a new regulatory mechanism based on "credit + risk"; at the same time, strengthen tax law enforcement supervision, strictly regulate the operation of power, and establish, improve and optimize Business environment work supervision and assessment mechanism.Make full use of the internal control and supervision platform, focus on risk areas such as tax rebates for remaining credits, export tax rebates, etc., organize and carry out key inspections in the "short, smooth and fast" style, screen suspicious data and organize analysis, verification and rectification.The third is to invite 13 specially invited integrity supervisors to supervise the daily tax work, integrity construction and optimization of services, and the implementation of tax and fee reduction policies of the overall tax officials, communicate with them from time to time, and build integrity from the inside out. line of defense.
