On July 7, according to the official website of the China Banking and Insurance Regulatory Commission, the China Banking and Insurance Regulatory Commission and the Central Bank recently issued the "Notice on Further Promoting the Standardized and Healthy Development of Credit Card Business" (hereinafter referred to as the "Notice").The "Notice" mainly includes five aspects: standardizing the collection of credit card interest and fees; effectively strengthening the protection of consumers' rights and interests; changing the extensive development model; regulating the management of external cooperation; promoting the facilitation of credit card online services.
Experts interviewed believe that the "Notice" adheres to a problem-oriented approach and puts forward clear and specific requirements in terms of changing the development model, controlling excessive credit granting, and regulating the collection of interest and fees, which is conducive to promoting the extensive development of the credit card business from "staking". The stage has entered a new stage of high-quality development of specialization, differentiation and refinement.
Multi-dimensional standardization of credit card business
For a long time, the issue of credit card interest charges has attracted much attention from consumers.The "Notice" requires banking financial institutions to effectively improve the standardization and transparency of credit card interest fee management, strictly perform the obligation of interest and fee description in the contract, show the highest annualized interest rate level in an obvious way, and continue to take effective measures to reduce customer interest fees We will actively promote a reasonable reduction in the level of credit card interest and charges.For credit card installment business, banking financial institutions are required to specify the minimum starting amount and the upper limit of the maximum amount, and use the form of interest to uniformly display the capital use cost of the installment business, and not induce excessive use of installments to increase customer interest charges.
The person in charge of the relevant department of the China Banking and Insurance Regulatory Commission said that some banking financial institutions have unscientific business concepts, blindly pursue economies of scale and market share, and are prone to excessive card issuance and repeated card issuance. question.
In this regard, the "Notice" requires that banking financial institutions shall not use the number of cards issued, the number of customers, etc. as the single or main assessment indicators, and banking financial institutions with a long-term sleep card rate exceeding 20% shall not issue new cards.Reasonably set the upper limit of the total credit limit of a single customer's credit card.In the approval of credit extension and adjustment of credit line, the accumulated credit line of credit card of other institutions that the customer has obtained shall be deducted.
The "Notice" further strengthens the protection of consumer rights and interests.At present, consumer complaints in the credit card field mainly focus on irregular marketing and publicity, poor complaints, improper collection of customer information, and improper collection.Focusing on the outstanding problems reflected in the complaints of the masses, the "Notice" makes targeted specifications, requiring banking financial institutions to: must strictly express the legal risks and legal responsibilities involved in credit cards, and shall not conduct fraudulent and false publicity; The certificate is issued and presented to the customer in advance.Collection behaviors must be strictly regulated, and collection from a third party unrelated to the debt is not allowed.
In addition, the "Notice" also requires the headquarters of banking financial institutions to implement a unified list-based management of cooperative institutions, strictly manage approval standards and procedures, and not to conduct core credit card business links through Internet platforms controlled by cooperative institutions. The amount of cards issued and the credit balance shall meet the limits of the concentration index.
Banks should change the development mode of credit card
Dong Ximiao, chief researcher of China Merchants Union Finance, told the "Securities Daily" reporter that strengthening and regulating the credit card business is not only necessary, but also urgent.The "Notice" adheres to the problem orientation and puts forward specific and clear requirements, especially the 32 "not allowed" and 1 "strictly prohibited" are highly targeted and operable.The "Notice" provides comprehensive and detailed regulations on credit card business, which will further standardize the operation and management of credit card business and better protect the legitimate rights and interests of consumers.
Huang Dazhi, a researcher at Xingtu Financial Research Institute, told the Securities Daily reporter that the "Notice" is conducive to the long-term healthy development of the industry, and the "Notice" proposes to explore the innovative model of online credit card business through pilots and other methods, which deserve continuous attention.
Dong Ximiao added that for commercial banks, the next step should be to earnestly implement the spirit and requirements of the "Notice", improve their concepts, and speed up rectification.In particular, to change the development model of the credit card business, we should shift from simply pursuing scale and speed growth to high-quality development that is specialized, differentiated, and refined.For cardholders, they must use credit cards rationally, not overdraft excessively, or cash out illegally.For the regulatory authorities, the announcement of the "Notice" should be taken as an opportunity to continuously strengthen and improve supervision, increase the inspection and punishment of credit card business, and guide the healthy development of the credit card market.
Our reporter Su Xianggao
